Work Related Violence types and control measures of these incidents

 

 

Violence at Workplace

 

What is Violence (Work Related)?

 

Definition:

“Any incident in which a worker or an employee is threatened, attacked or abused by a member of public in situations that arise during their employment is called work related violence”.

 

This definition tells us that employees who come in contact with general members of public are at greater risk of being threatened or attacked.

 

People in their work where there is a risk of attack or intimidation, especially those at risk will include employee who are handling cash or who deal with members of the public in general, and in particular those who work in the role of enforcement or who have to handle difficult people.

 

Another group of workers who are particularly at risk are lone workers. The risk of violence against a lone worker was listed as a major threat, as well as difficulty accessing aid and assistance, if anything goes wrong, including violent incidents.

 

 

Employment Sectors and work activities in which we can have violence incidents

 

There are chances of violence in a workplace which relates to these sectors:

 

Health services

 

 In this section all the employee who are providing care, advice or training:

Doctors.

Nurses.

Ambulance staff.

Social workers.

Housing office staff.

 

 

Public transport:

 

In this section all the personal which are employed in an organization who is dealing public transport. For example:

1.      Drivers

2.      Helpers

3.      Bus Cleaners

4.      Ticketing counter staff

 

Bank staff and employees who are Handling Cash or valuables

1.      Security staff.

2.      Shop assistants.

3.      Cashiers.

4.      Delivery staff.

5.      Transport workers.

6.      Bank and post office staff.

 

 

Education sector staff

 

Employee which are working in education sector are also direct dealing with public. It includes:

1.      Teachers.

2.      Clerical staff.

3.      Caretakers.

4.      Library staff.

5.      Laboratory staff.

 

Enforcement’s agency staff and employees carrying inspections

 

Personal which are employing in enforcements agencies or those who are carrying out inspection are also facing the violence incident, these are:

Traffic wardens.

Employees who are working in any kind of jail (Prison).

Ticket inspectors which are checking the tickets in railways, buses etc.

Working with potentially violent people i.e Security staff.

Public house landlords.

Employee who are working in mental hospitals.

 

Employees Working Alone

 

Employee which are working alone are mostly facing issues with snatchers and are found easy target by robbers.

Gardening workers.

Taxi drivers.

Maintenance workers 

Lab Workers specially the ones which are dealing with chemicals

Night shift workers

 

 

 

From this study, we can say there are many jobs where workers are dealing directly with members of public and that is the reason are employees are at risk most of the times. Chance of workplace violence are always there if we are dealing with the public. 

 

 

 

Categories: Violence at workplace