Violence
at Workplace
What is Violence (Work Related)?
Definition:
“Any incident in which a worker or an employee is
threatened, attacked or abused by a member of public in situations that arise during their employment is
called work related violence”.
This definition tells us that employees who come in contact with
general members of public are at greater risk of being threatened or attacked.
People in their work where there is a risk of attack or
intimidation, especially those at risk will include employee who are handling
cash or who deal with members of the public in general, and in particular those
who work in the role of enforcement or who have to handle difficult people.
Another group of workers who are particularly at risk are lone
workers. The risk of violence against a lone worker was listed as a major
threat, as well as difficulty accessing aid and assistance, if anything goes
wrong, including violent incidents.
Employment
Sectors and work activities in which we can have violence incidents
There
are chances of violence in a workplace which relates to these sectors:
Health services
In this section all the employee who are providing care, advice or training:
Doctors.
Nurses.
Ambulance staff.
Social workers.
Housing office staff.
Public transport:
In
this section all the personal which are employed in an organization who is
dealing public transport. For example:
1.
Drivers
2.
Helpers
3.
Bus
Cleaners
4.
Ticketing
counter staff
Bank staff and employees who are Handling Cash or valuables
1.
Security
staff.
2.
Shop
assistants.
3.
Cashiers.
4.
Delivery
staff.
5.
Transport
workers.
6.
Bank
and post office staff.
Education
sector staff
Employee
which are working in education sector are also direct dealing with public. It
includes:
1.
Teachers.
2.
Clerical staff.
3.
Caretakers.
4.
Library staff.
5.
Laboratory staff.
Enforcement’s
agency staff and employees carrying inspections
Personal which are employing in enforcements agencies or those who are carrying out inspection are also facing the violence incident, these are:
Traffic wardens.
Employees who are working in any kind of jail (Prison).
Ticket inspectors which are checking the tickets in railways, buses etc.
Working with potentially violent people i.e Security staff.
Public house landlords.
Employee who are working in mental hospitals.
Employees Working Alone
Employee which are working alone are mostly facing issues with snatchers and are found easy target by robbers.
Gardening workers.
Taxi drivers.
Maintenance workers
Lab Workers specially the ones which are dealing with chemicals
Night shift workers
From this study, we can say there are many jobs where workers are
dealing directly with members of public and that is the reason are employees
are at risk most of the times. Chance of workplace violence are always there if
we are dealing with the public.
